|Address:||1415 Regent Ave W, Winnipeg, MB R2C 3B2, Canada|
Horrible hotel!!! Wouldnt recommend anyone to stay here! Checked in due to a family medical emergency only to be told theyre not a kid friendly hotel (after asking for a playpen which they only have one and apparently cant keep track of their only one). Room was disgusting upon check in! The room was supposed to be a non smoking room and reeked if cigarettes!! There was something all over the floor (not exactly sure what it was) the sheets didnt even fit the bed and were covered with someone elses hair!!! YUCK!!! Front desk staff was very unfriendly I heard them calling my husband an a**hole after he walked out of the hotel. SAVE YOUR MONEY AND DO NOT BOOK AT THIS HOTEL!!!
Front Desk and Service: 5/5:
1. The front desk people were amazing. The guy who checked me in had all the courtesies in place and was informative. Room amenities: Rating 1/5:
1. No goodies in the fridge,
No video on demand on TV.
Hotel amenities: Rating 2/5:
1. No pool,
2. Gym: Sub standard, room with bad to no ventilation. No water in the water fountain.
3. Parking: Hard to find parking as there is a casino in the hotel. No dedicated parking enforced for hotel guests.
We were there for a wedding, the venue was beautiful and the event went smoothly. However, when meal was served, even though my boyfriends allergies were listed on the meal card, his meals still included items he was allergic to, such as walnuts in his salad, items in his main course, the server came after he started eating to let us know the dish served may contain nuts. Otherwise the venue was great, convenient to have the casino to go to after the wedding.
Horrible! Worst internet connection I have seen in my life, the bed is uncomfortable, damp smell, poorly clean rooms, finished pillow, the restaurant and the service leaves something to be desired, in short a very bad hotel
The room is a good size and appears clean. However you can hear everything in the hallways at all times, very noisy. There is also an additional $200 hold on credit cards that was added upon checkin which was not told to us in advance. The phone in the room to call front desk was broken and maintenance came in and said they would look at fixing it later. I dont usually leave reviews for hotels but there are better hotels in the area for this price.
Very good table service, good selection at the buffet, not exactly self serve as they served what you ask for out of the selection but you see exactly what they serve and you have your pick of how much of any one thing as you pick it. The roast was excellent as was the mashed potatoes, went on "seafood night" but there was enough variety for people who do not like seafood (like me). Was a good experience overall.
Expensive for what little that you get. Internet is horrible. Room is very very basic. The gym is a joke and no pool!!! Come on this is a hotel connected to a casino and no pool !?! Buffet was good with friendly staff. Friends stayed at a hotel at a 20min walk and they had a much better stay worst of all its a Canada inns too!! Dont stay at this one not worth the$$
I was there for a plated banquet wedding and all the facility was nice, a good amount of space for the amount of guests with a fairly large dance floor. The food was so/so, some parts of the half chicken were dry but other parts werent. The carrots werent good at all and had a funny taste. Overall a good experience, not phenomenal but fine.
I was there for a fundraiser in the blue lagoon room. I was playing in the orchestra. The room was nice however the ceiling was unfinished and brought down the ambiance of the room however the acoustics were good. We ate in altos and the food was good.
Sharon Platon Ching
The renovations at club regent are absolutely beautiful. We were there for a work Christmas party and arrived a little late so we didnt get the best parking. We ended parking on the far side of the casino and had to cut through to get to the hotel
Went here for a wedding. The food was ok, chicken and asparagus was overcooked but what is expected I suppose for such a large event (300 people). The wait staff were great though. Hotel could use a bit of a face lift, felt a little outdated.
Needs to work on cleaning their sheets better found dried blood stains on them 2 different days in a row had the staff steal money (spare change about 5$)sitting in my room on the counter, was felt with accordingly but could have been better
The management takes great pride in their work. However some of the food was a little off-putting. My guests had mixed reviews about the steak and some of the desserts had been left out too long. Still a bit above average from most buffets.
It was a beautiful experience. effective services. We ate jolloff rice Ghanois, excellent! Very good.
Was that a work event the room they supplied us with was extremely noisy it was very difficult to concentrate on what was being presented and the presenters had to stop intermittently because of the noise this was an ambassador A and B
Great facility. Event was May 31/17 in the big meeting room on the second floor. Staff were very effective and invisible at the same time. Sound and camera monitoring went off without a hitch. Plenty of parking. Nicely done.
We went to look at the venue to have our wedding ceremony and reception there. Melissa was amazing, she gave us a lot of information and helped us with pricing and costs. It is a beautiful space with a lot of room!
Used to be nice and elegant. Renovations occurring but no discounted rates. No information regarding the construction closing the pool waterslide down before arrival. Shark tank GONE. Messy common areas.
I recently attended a social function on the third floor. I found the tables to be placed very close together making it difficult for the staff to move around with the carts they had to replace the beverages.
The rooms were quiet, clean and comfortable linens, the front desk staff were extremely polite and helpful. Electrical outlets were energised, allowing us to charge our electric car, would highly recommend!
Attended workshop training seminar on third floor. The space fit our needs accordingly (area and food both). However, the wallpaper is peeling in areas and overall cosmetically the room needs some tlc.
The stay was good, and room service was excellent. The room seemed a little dated though and it was so far away from anywhere fun to go. Really wish they had a shuttle for customers to use at night
The room was nice spacious and clean. My bed was super confortable. So I think that my biggest issue was the restaurant downstairs that seemed to be slightly understaffed, but the food was good.
I attended the casino attached to the Canadian inns. They remain clean and accessible despite being surrounded by construction. A very enjoyable night of bingo was had by all. Highly recommend.
Michael Van Helvert
Located by the KP mall, the club regent centre has lots of amenities nearby and a large parking lot. I attended an event at club regent and found the room clean and orderly.
Hotel staff were friendly, and room was very clean. My only complaint is that it was difficult to find parking for hotel guests as there was an event at the casino.