|Address:||2 Lombard Pl, Winnipeg, MB R3B 0Y3, Canada|
Stayed here 2 weeks for work. Found one insect on my bed everyday for 4 days before I decided to change rooms. They called Ecolab and confirmed it was some kind of green beetle (not bed bugs). Was only provided a $25 food certificate for this experience. Returned here for an additional week (seems to be the only non-ancient hotel in the area). First room they gave me, guess what was on my bed to greet me like a chocolate on my pillow? Changed rooms right away; next room the card scanner was out of batteries so I had to go back downstairs to get assistance. Instead of issuing me a new room, they came up with me to check the lock and manually let me in, telling me they would fix it in the morning, thereby locking me in there for the night. Next day they called me to discuss the same Ecolab report on the bug, assuring me it is being taken seriously all the way up to C-level management. When asked if I would return as a guest, why would I return, especially if the only thing offered was a $25 food voucher during my first stay? After calling them out, they then offered my next weeks stay free of charge. I may give them another chance (considering its free), but needless to say, I will be considering other options in the future.
We visited the house restaurant called The Velvet Glove. Walking into the restaurant, you are met by the hostess and lead to your table. The room you first enter is well lit in an intimate way. We were seated at a table with a half circle booth which we initially found weird, although once sitting the table size seems to be appropriate. We were given a gift card to said restaurant. My fiance is familiar with the chef, and is known to produce amazing menus. The menu given for dinner is priced as youd expect in a spectacular restaurant like this. We had a scallop appetizer and a boar belly appetizer which were both delicious. For main course, a boar chop dish was chosen and the 40 day aged ribeye which both had many elements the dish, both beautifully plated. Staff were very courteous, friendly and polite, seemed to be well informed with each dish. Left feeling pampered, would definitely return to this restaurant for a special occasion.
I stay at a lot of hotels, and every now and then one stands out as a great hotel. This is one of them. From checking in with Samantha, a lady with a most pleasing demeanour, to friendly and knowledgable Albert, my server for breakfast, the staff at this hotel really make this stay so completely relaxing and enjoyable. Executive Sous Chef Richard Duncan even took time to show me the herb garden that they are growing in their top secret garden on top of the building. (with their own bee hive as well!!) Amazing. The rooms were perfectly clean, the amenities provided in the bathroom were some of the best that I have ever used. The bed and bedding was in a league that only a few hotels share. So perfectly comfortable and clean and fresh. It was one of those beds that you look forward to. Next time I come to Winnipeg, there is little doubt that I will pick this hotel again.
Fairmont offered us one of the nicest stays in Winnipeg. Rooms were clean and had modernized bathrooms. Friendly and welcoming hotel staff nade out stay even better. Nice views from the room, jacuzzi tub, comfortable bed, good health / exercise room, clean salt pool and hot tub are basic necessities that were fulfilled nicely and sauna was like an icing on the cake (make sure you check the sauna temperature before you go in as it may have been pre-set as per previous users liking). Conveniently located parking was a bonus - heres a tip, after you park, use the front gate (facing south) to exit the parking lot and take a right to go through the main entrance, to the hotel lobby. Theres also a nice restaurant and lounge, and service is really good - we were also served breakfast in bed :) It was a great stay, would definitely go there again!
Staff were friendly and accommodating. Sadly, wi-fi is $15/day unless youre a Fairmont presidents club member. Parking is a little convoluted, especially on check-out day where the pass expired prematurely and I had to buy a pass, leave the parkade and then return to the front desk to get reimbursed. The bathroom in the room had a faulty CFL bulb that was sizzling. Thankfully the hotel sent someone up to replace it, and good thing too as the bulb casing was smouldering and the glass cracked. I didnt like how the hotel staff brushed the issue off as not a big deal, citing that all the bulbs they use do that and theres no danger. The food was good, especially the chicken & waffles in their lounge. The bed was very plush and I had a terrific sleep.
Hi, just found out my visa got charged for food I did not eat, funny thing was on Sunday before checking out, I had left the room for a conference presentation that I was attending and when I returned to my room to grab my luggage to leave, the door to the snack bar had been opened, I did not think much of it, other than, why would that be opened? I did not leave it like that, so not sure who helped themselves, but I was not impressed by the whole stay, the batteries in the remote for the TV were also dead and had to wait 1/2 hr to get a new one, also there were lots of dusty feathers under the bed side table and the desk chair was disgusting and needed to be cleaned. Only stay at the Fairmont because that is where the conference was being held.
Decent hotel. Very good service, but for the price, it is rights to expect the most beautiful rooms, especially the bathrooms that are completely obsolete. The 21st of the sauna is out of no return date, the mini-fridge is placed in the middle of the room and date of at least 20 years ... Not bad, but expensive for what it is but not bad at all.
Location of the hotel is close to the Forks, MTS center, Portage Place Mall. Closest dining outside the hotel is at least 10 minutes walk. The rooms are quiet, small, with standard amenities, and a bit dated in decor. For one of Winnipegs better hotels its a let down, it would be average, something you expect in other chain hotels of lower price. The front desk staff were either overworked, or clueless to their customers needs, waited 30 minutes to check in, and then had to call down to have them set up internet password credentials. On that note the Internet was good and had no troubles, after you got the log on sorted out. Hotel bar was very expensive, take a walk, this isnt Manhattan warranting $12 G&Ts!
no free WiFi, business access starts at $15 a day. lovely hotel, lovely suite with excellent customer service. valet for your vehicle at $28/day or a parking pass for the parkade next door for $21/day (summer 2017). the hotel itself is beautifully kept, the building is a bit dated and so some of the amenities seem out of place (very old school shallow bathtub in our suite) but still a great experience. I think a wedding party or stagette was happening next door because all night there was doors opening and slamming and lots of party noises, but thats just the luck of the draw. this hotel stay was cheaper than a common chain option, however since Wi-Fi is included at the chain the price probably worked out