|Category:||Private Golf Course|
|Address:||100 Country Club Blvd, Winnipeg, MB R3K 1Z3, Canada|
|Working:||7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM|
Very poor customer service from Craig Strand, one of the Golf Pros, at St. Charles Golf and Country Club. My sons custom clubs were ordered on 23rd of June and were due on July 5th. It was estimated 5 to 10 working days.Despite being told that he was returning to Scotland where he lives and works on 18 July, the clubs did not come in time. My son called repeatedly (the staff neither listen nor communicate with each other), but they did not bother following up on the order until we began to complain vehemently. Apparently there was a "delay"...of which we were never informed. When I asked for the clubs to be shipped to Scotland where he lives they tried to say they didnt know he was leaving (they did!), and of course blamed Ping. I picked them up and will ship them myself. I cannot be bothered with their excuses. Interestingly they questioned us as to whether we were referred by a member (we know several people that play at St. Charles). This seems totally irrelevant, but leads me to believe they treat their members much different than they treat their non-members. If this is in fact their policy I would not imagine they get very many new members in their club. My hopes in posting this is that I can spare someone else considering getting custom clubs from St. Charles, the frustration, unprofessionalism and lack of competence that we experienced. I would recommend that you order custom clubs somewhere else.
Beautiful golf course with very good conditions, despite being early in their season and a harsher than usual winter. Friendly helpful staff. Played their Woods 9 twice as a reciprocal from my own club...they had a tournament here on their other two 9s. Would love to play their other two 9s if Im back this way for business.
Ive been here twice now, both times as a wedding guest, and both times its been fantastic. The staff are extremely friendly and helpful and are willing to go out of their way to make sure you are happy and satisfied. Well done!
Private golf course. Amazing course and conditions. Staff are extremely helpful and friendly. Great practice facilities and club house.
Good luck with you GUYS are you not
Great food and staff